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ROBERTS TAX & FINANCIAL

3.7 (9 reviews)

Visibility: 68/100
  • Established tax service
  • Digital filing available
  • Small business specialists
  • Year-round availability

Why Customers Choose ROBERTS TAX & FINANCIAL

Based on 9 customer reviews

  • Up-to-date knowledge of current tax laws
  • Digital filing and email delivery options
  • Local Villa Rica presence for face-to-face meetings
  • Experience with both personal and business returns
  • Year-round financial planning support
  • Familiarity with Georgia state tax requirements

Location & Local Context

Address: 809 W Bankhead Hwy Ste C, Villa Rica, GA 30180, USA

Phone: (770) 459-2226

Hours: Friday 8:30 AM – 5:00 PM, Monday 8:30 AM – 5:00 PM, Sunday Closed, Tuesday 8:30 AM – 5:00 PM, Saturday Closed, Thursday 8:30 AM – 5:00 PM, Wednesday 8:30 AM – 5:00 PM

Parking: Free parking available in front of office

Peak times: January-April tax season, weekday afternoons

Nearby neighborhoods: Downtown Villa Rica, West Villa Rica, Carroll County suburbs

Nearby landmarks: Near Villa Rica Historic Downtown, Close to Carroll County Courthouse, 5 minutes from Highway 78

Services & Offerings

Individual Tax Preparation

Complete personal tax return preparation with digital delivery options for convenience.

  • Federal and state return filing
  • Electronic filing available
  • Email delivery of completed returns

Business Tax Services

Comprehensive tax preparation for small businesses and self-employed individuals.

  • Business entity filings
  • Quarterly estimated payments
  • Schedule C preparation

Financial Planning

Year-round financial guidance and planning services beyond tax season.

  • Retirement planning consultation
  • Tax strategy planning
  • Financial record organization

Tax Problem Resolution

Assistance with IRS and state tax issues, audits, and compliance matters.

  • IRS correspondence handling
  • Payment plan assistance
  • Prior year amendments

Customer Reviews

3.7 out of 5

9 total reviews

Most Frequently Mentioned

  • Tax knowledge (6 mentions)
  • Customer service (5 mentions)
  • Digital services (4 mentions)
  • Communication (3 mentions)

Mixed reviews with recent concerns about customer service and file management. 3 new reviews this quarter.

Knows the business, current up to date knowledge, love their customers! 👍

Sandy Cole

David Friel

I have used this place for 2-3 years. All of it was always digitally over email , so keyword DIGITALLY. I am in the process of buying my first house, and need 3 years of tax returns as proof of income for a first time buyer grant. I called Pat’s office asking if she could just send them over email again real fast because the email link sent years prior was EXPIRED now; so i had no way to get my copies. She told me she would charge $50 per year i needed. I asked why i needed to pay for the copies when the originals wouldn’t let me look at it. She wouldn’t budge, was rude and basically didn’t help at all. My husband called his agents receptionist , and she gave no issue and sent them over immediately. I thankfully was able to sign into IRS and get tax transcripts , hopefully that will work for what i need. So in summary, how are you going to take clients and do it all digitally but then not hold on to those returns DIGITALLY, or at least provide links that stay open. So, if you are thinking of using this place for taxes, I wouldn’t recommend. Use Rodney Hagan & Associates instead.

Shyanne Jones

Used Roberts Tax Service for one year. My federal tax return was filed incorrectly and my state tax return wasn't filed at all. Just discovered this information after getting a letter in the mail 5 years later from GA department of revenue. I usually don't post stuff like this, but I do feel people need to be warned. I called them to see if we could fix the issue and they cannot even locate my file and didn't seem to be concerned at all with my issue.

Jonathon Duke

Frequently Asked Questions

Yes, we provide electronic filing with email delivery of your completed tax returns for convenience.

Bring all W-2s, 1099s, previous year's return, and any receipts for deductions you plan to claim.

Absolutely, we handle business returns for sole proprietors, partnerships, and small corporations.

Yes, we can provide copies of previously filed returns, fees may apply for document retrieval and copying.

We provide services year-round including financial planning, quarterly estimates, and tax problem resolution.

Business Activity

Status: Open by appointment

Peak season: January-April

Service focus: Tax preparation & planning

Current availability: Accepting new clients

0/100

Online Visibility Score: Good

How easily local customers can find and choose this business online.

Reviews & Reputation17/35
Online Presence33/33
Business Completeness17/17
Engagement1/15

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